The industry website noted that Grubhub and its Seamless subsidiary had registered more than 20,000 domains for restaurants.

They are no longer on our marketplace,” Grubhub said.Įven among its partners, Grubhub has been criticized for registering domain names and setting up websites for the restaurants, as the New Food Economy reported in June, making it difficult for the restaurants to set up their own online presence. As soon as they reached out to us expressing they’d like to be removed and flagged the incorrect menu, we honored the request. “Kin Khao was one of these restaurants we added to our marketplace for this initiative to include more restaurants on our platform, and unfortunately, we referenced the incorrect menu for this restaurant. In those cases, someone from the company orders the food ahead or at the restaurant, and a driver is sent to pick it up, it added. The company recently started adding other restaurants to its sites without such a partnership, when it finds restaurants that are in high demand, it said. cities, and that most orders are from restaurants with which it has an explicit partnership. Grubhub said that the company partners with more than 140,000 restaurants in over 2,700 U.S. They can’t totally fake a restaurant that doesn’t do delivery and go pick up food from, I don’t know, some rat-infested warehouse somewhere and deliver to my guests,” said Techamuanvivit, who added that she intends to sue Seamless. The delivery sites listed her restaurant and its address with a menu that she does not serve, including pad Thai and, of all things in a restaurant that specializes in lesser-known Thai regional cuisine, Vietnamese pho. Both brands are owned by Grubhub Inc., a Chicago online food delivery company that merged with New York’s Seamless in 2013. The restaurateur soon discovered that her restaurant had a page on both Seamless and Grubhub.

Techamuanvivit said the man then asked, “So what are you doing on Seamless?”

Grubhub seamless